Privacy Policy
Last updated: September 10, 2026
Plain-English policy. Have a lawyer review before public launch.
Who we are
Imperial Signals is a service operated by Imperial Pipeline Ltd ("we", "us"), a company registered in England and Wales, trading as Imperial Signals. We are the data controller for the personal data described in this policy.
What we store
- Your account: email, name, password hash (via Supabase Auth).
- Your profile: what you sell, your ICP, keywords, verticals, capabilities. You typed these; we didn't buy them.
- Your watchlist & notes: the companies you chose to track and the short notes you added.
- Drafts: AI-generated emails, posts and RFP responses saved to your library.
What we don't store
We do not sync your CRM, deal pipeline, or third-party contact databases. We do not store confidential business data about anyone else.
Public signal data
Signals are pulled from public sources (Companies House, SEC EDGAR, Google News, Gov.UK, SAM.gov, Find a Tender, Contracts Finder, etc.). We cache them per-company, not per-user.
AI processing
Text you enter (profile fields, notes) and public signal text may be sent to the Lovable AI Gateway to generate summaries and drafts. We don't use your data to train models.
Legal basis
We process your account, profile, watchlist and draft data to perform our contract with you. We rely on legitimate interests for security, fraud prevention and product improvement, on consent for optional marketing email, and on legal obligation where law requires it.
Who we share data with
- Service providers: hosting, database and authentication, email delivery, error monitoring, and the Lovable AI Gateway.
- Paddle.com, our Merchant of Record, for the sale of subscriptions, payments, subscription management, invoicing and tax compliance.
- Professional advisers (legal, accounting) where needed.
- Authorities where we are required to by law.
We never sell your personal data. Some providers process data outside the UK/EEA; where they do, transfers are covered by adequacy decisions or Standard Contractual Clauses.
Retention
We keep your account data while your account is active. Delete your account and we remove your profile, watchlist, notes and drafts. Limited billing and tax records are retained by Paddle and by us for as long as UK law requires. Anything we no longer need is deleted or anonymised.
Cookies & analytics
Essential session cookies only, used for login. No third-party ad tracking.
Your rights
Under UK GDPR you can request access, rectification, erasure, restriction, portability, object to processing, and withdraw consent at any time. Export or delete your data yourself from Account → Data & Privacy, or email us and we will respond within one month. You can also complain to the UK Information Commissioner's Office (ico.org.uk).
Security
Data is encrypted in transit (HTTPS) and at rest. Row-level security scopes every table so only you can read your own rows, and access is limited to staff who need it.
Contact
Imperial Pipeline Ltd, support@imperialsignals.com